Foreign Employment Job Application Terms & Conditions

1. Definitions

“Jobnest”, “we”, “us” or “our” means Jobnest (Pvt) Ltd and its authorised employees, representatives, contractors and service providers.

“Candidate”, “Applicant”, “you” or “your” means a person who creates an account or uses Jobnest to search, view or apply for employment opportunities.

“Employer” means a foreign company, employer, recruitment organisation, employment agency or other organisation that publishes or receives applications through Jobnest.

“Foreign Job” means an employment opportunity for work outside Sri Lanka.

“Application Service” means the technical service provided by Jobnest to facilitate submission or transmission of a candidate's application, CV, profile or other application materials to an employer or authorised third party.

“User Content” means any CV, photograph, profile information, video, audio, text, document, educational certificate, employment information or other material submitted by a user.

2. Nature of the Jobnest Service

1. Jobnest is a digital employment platform intended to facilitate communication and application processes between candidates and employers.
2. Jobnest may provide access to foreign employment vacancies published by employers or authorised parties.
3. Jobnest may provide technical facilities through which candidates submit CVs, profiles, photographs, videos and other application information.
4. Jobnest does not guarantee employment.
5. Submitting an application does not mean the candidate has been shortlisted, interviewed, selected or offered employment.
6. The employer or authorised recruitment organisation solely decides recruitment, salary, employment conditions, visa sponsorship and employment.
7. Jobnest does not promise that every application will receive a response or that a vacancy will remain available.
8. Candidates must independently evaluate the suitability, authenticity and conditions of a foreign employment opportunity.

3. Foreign Job Application Service Fees

1. Where payment is required, the applicable service fee will be displayed before confirmation.
2. Unless expressly stated on the vacancy page, current foreign-job application service fees may differ.
3. Any payment is a service/application fee and is not payment for obtaining employment.
4. Application fees do not guarantee employment, an interview, shortlisting, selection, an employment contract, a visa, a work permit, air travel, migration approval, a particular salary, a particular employer or departure from Sri Lanka.
5. The employer may reject an application for any lawful reason.
6. Jobnest is not required to refund a fee solely because the candidate was not shortlisted or selected, the employer did not respond, another candidate was selected, an interview was failed or cancelled, the vacancy closed or was withdrawn, or the employer decided not to recruit the candidate.
7. If an application could not technically be submitted solely because of a Jobnest error, Jobnest may provide a replacement application, credit or refund at its discretion and in accordance with its refund policy.
8. Government fees, visa, medical, certification, translation, travel, insurance, SLBFE, embassy and work-permit fees are separate unless expressly stated otherwise.

4. Candidate Responsibility Before Applying

1. Read the complete vacancy description.
2. Check the employer name and job requirements.
3. Confirm that you meet the required qualifications and experience.
4. Ensure all submitted information is accurate and current.
5. Check salary, working hours, accommodation, transportation, contract period, location and other conditions.
6. Check visa, work-permit, professional qualification and licensing requirements.
7. Provide accurate passport and identification information where required.
8. Obtain professional or legal advice where you do not understand an employment contract or immigration requirement.

5. No Guarantee of Recruitment

1. Jobnest is not the employer for any foreign vacancy unless separately identified as the employer.
2. Jobnest does not make the hiring decision and cannot require an employer to shortlist or employ a candidate.
3. Jobnest is not liable for an employer's rejection, failure to respond, cancellation of a vacancy, change in salary or conditions, cancelled interview, failure to issue a contract, withdrawal of an offer, visa or work-permit decision, failure to commence employment or termination of employment.
4. Use of Jobnest does not create an employment, agency, partnership, joint-venture or fiduciary relationship between Jobnest, the candidate or the employer.

6. Job Vacancy Information

1. Vacancies may be provided by employers, recruitment organisations, third-party systems or other sources.
2. Jobnest may perform reasonable checks but cannot guarantee every third-party statement is completely accurate.
3. Jobnest may remove, suspend, modify or disable a vacancy reasonably believed to be fraudulent, misleading, outdated, unlawful, against policy, a security risk or harmful to users.
4. Jobnest may request additional documentation from employers.
5. Candidates should report suspicious vacancies immediately.

7. Candidate Account

1. Candidates must provide truthful and accurate information.
2. Candidates must not create an account using another person's identity.
3. Candidates must not use another person's CV, photograph, passport, qualifications or employment records without lawful authority.
4. Candidates must maintain password and account confidentiality.
5. Candidates must immediately notify Jobnest of unauthorised access.
6. Candidates are responsible for account activity unless caused by a security failure attributable to Jobnest.

8. CV and Document Upload

1. Candidates may upload CVs, résumés and supporting documents.
2. Candidates confirm they own the material or have the legal right to submit it.
3. Candidates authorise Jobnest to store, process and transmit application materials to provide the requested service.
4. Jobnest may transmit CVs and relevant application information to the employer or authorised organisation.
5. After transfer, that recipient may independently control subsequent processing and storage.
6. Candidates should not upload unnecessary information and should remove passwords, banking credentials and payment-card information.

9. Photograph / Profile Picture

By uploading a photograph, the candidate confirms it represents them, they have the right to upload it, it does not infringe another person's rights, and it is not fraudulent, misleading or unlawful. The candidate grants Jobnest a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, format, display and process it as reasonably necessary to operate the service. The candidate retains ownership. Jobnest may provide it to the relevant employer when chosen for an application and may remove it for legal, privacy, intellectual-property or safety reasons.

10. Self-Introduction Video

1. Jobnest may provide an optional facility to upload or record a self-introduction video.
2. The video may contain the candidate's image, voice, name, qualifications and employment history.
3. Submitting a video authorises Jobnest to store, process and transmit it to the relevant employer or authorised organisation.
4. Candidates must not disclose passwords, bank or card details, confidential information, another person's private information or unnecessary information.
5. Candidates confirm they have rights and permissions for people, music, images and documents in the video.
6. Jobnest may convert, compress, resize or transcode videos and may remove unlawful, fraudulent, misleading, offensive, defamatory, discriminatory, sexually explicit, abusive or infringing videos.
7. A candidate may request removal subject to legal, contractual and retention requirements, but Jobnest cannot control an employer's subsequent use.

11. User Content Licence

You retain ownership of original content. By uploading it, you grant Jobnest a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, format, display and process it to provide, operate, secure and improve the services. Jobnest may use technical service providers. Jobnest will not intentionally sell a candidate's CV, photograph or video as a standalone product to unrelated third parties unless separately authorised or legally permitted.

12. Privacy and Personal Data

Jobnest may collect data necessary to provide its services, including name, date of birth where necessary, contact details, address, nationality, passport information, qualifications, employment history, CV, photograph, video, application history, payment and device information, IP address, account information, communications and fraud-prevention information.

Jobnest will process personal data under applicable Sri Lankan data-protection laws and its Privacy Policy, including for accounts, applications, transmission, communications, support, payments, fraud prevention, security, legal compliance, improvement and record keeping. Foreign applications may require transfer outside Sri Lanka to employers, recruitment organisations, applicant-tracking systems, cloud providers or authorised service providers, with appropriate safeguards where applicable.

13. Consent to Share Application Information

By selecting “Apply”, “Submit Application”, “Pay & Apply” or an equivalent confirmation, the candidate authorises Jobnest to transmit relevant information to the identified employer or authorised recipient. This may include CV, name, contact details, photograph, video, qualifications, experience, answers and other vacancy-required information.

14. Employer and Third-Party Data Processing

1. Jobnest may not control an employer's privacy practices after transfer.
2. The employer may store information in its own recruitment systems and contact the candidate directly.
3. Candidates should review employer privacy notices and terms.
4. Jobnest is not responsible for an employer's independent processing after lawful transmission, except as required by law.

15. International Data Transfer

Candidate information may be transferred outside Sri Lanka. Recipient-country privacy laws may differ. Jobnest will take reasonable legally required measures, and candidates consent to necessary transfer subject to applicable law and the Privacy Policy.

16. Data Security

Jobnest will implement reasonable technical and organisational security measures, which may include encrypted transmission, access controls, authentication, password protection, monitoring, controlled employee access, secure hosting, backups, fraud monitoring and incident response. No internet service guarantees absolute security, and internet transmission has inherent risks. Jobnest will follow applicable notification and response requirements for reportable incidents.

17. Fraud Prevention and Identity Verification

Jobnest may require identity or document verification and may suspend an account reasonably suspected of identity fraud, forged documents, false qualifications, fraudulent applications, payment fraud, account takeover, impersonation, misuse of information or unlawful activity. Jobnest may cooperate with law-enforcement and regulatory authorities where legally required.

18. Prohibited Candidate Activities

Candidates must not submit false information or forged documents; impersonate others; create fraudulent accounts; upload photographs or CVs without permission; commit fraud; obtain money from users; upload malware; hack or bypass security; scrape information; interfere with systems; upload unlawful, defamatory, threatening, hateful, abusive or unrelated sexually explicit content; discriminate unlawfully; use another account; sell or transfer an account; or use Jobnest unlawfully.

19. Employer Communications

Employers may contact candidates through Jobnest, email, telephone, SMS, WhatsApp or other supplied channels. Jobnest cannot guarantee a response and is not responsible for employer communications. Candidates should exercise caution and never provide passwords, PINs, banking passwords or card credentials to an employer.

20. Scam and Fraud Warning

Fraudulent opportunities may exist online. Candidates should be cautious of anyone requesting money outside official Jobnest payment, cryptocurrency, banking credentials, passwords, unnecessary identity information, money for a guaranteed job, payment for a guaranteed visa or money to guarantee selection. Report suspected fraud to Jobnest and relevant authorities.

21. Visa, Immigration and Work Permit

Jobnest does not guarantee visa or work-permit approval. Government authorities make those decisions. Candidates must comply with immigration requirements. Jobnest is not responsible for refusal, cancellation or delay unless directly caused by an unlawful or negligent act of Jobnest.

22. Employment Contract

The employer is responsible for the contract. Candidates must read and understand it before signing and should obtain independent legal advice where required. Jobnest is not responsible for terms negotiated directly between candidate and employer.

23. Sri Lankan Foreign Employment Requirements

Foreign employment may be subject to Sri Lanka Bureau of Foreign Employment and other authority requirements, including registration, documentation, training, medical and insurance requirements. Government fees are separate unless expressly stated. Nothing removes mandatory legal rights.

24. No Waiver of Statutory Rights

Nothing excludes a right that cannot legally be excluded, overrides mandatory consumer or data-protection law or foreign-employment legislation, prevents a lawful complaint, or prevents a candidate exercising a mandatory statutory right.

25. Platform Availability

Jobnest will endeavour to maintain availability but does not guarantee uninterrupted or error-free operation. Services may be unavailable due to maintenance, updates, cyber incidents, telecommunications, cloud, internet, power, third-party failures, government restrictions or circumstances beyond reasonable control.

26. Application Transmission

Jobnest will use reasonable efforts to transmit applications but cannot guarantee receiving systems accept, process or respond. Where available, Jobnest may maintain application history. “Submitted” means Jobnest recorded or attempted submission; it does not mean the employer reviewed or accepted it.

27. Refund Policy

Unless required by law, fees are non-refundable after a successful application is submitted. A refund or replacement may be considered for duplicate charging caused by a technical error where the same mobile number and email and all factors match, or where Jobnest accepted payment but failed to provide the service solely due to its error. No automatic refund is due because an employer rejects or ignores an application. A separate Refund Policy may provide procedures and eligibility.

28. Account Suspension and Termination

Jobnest may suspend, restrict or terminate an account for violations, fraudulent information, suspected unlawful activity, security risk, payment fraud, platform abuse or legal requirement. Where appropriate and legally permissible, notice and an opportunity to resolve may be provided.

29. Deletion of Account and Personal Data

Candidates may request account deletion subject to law and legitimate retention requirements. Information may be retained for legal, tax, accounting, payment, fraud-prevention, dispute-resolution, security or legal-claim purposes. Deletion cannot remove information lawfully transferred to or independently copied by an employer.

30. Children's Use

Foreign employment services are intended for persons legally capable of entering employment-related agreements. Persons below the applicable legal age must not apply where prohibited by law.

31. Intellectual Property

Jobnest owns or has lawful rights to its website, application, software, branding, logos, design, text, graphics and platform materials. These may not be copied, modified, sold, distributed or commercially exploited without written permission. Candidates retain their original CV, photograph and video ownership subject to the licence granted here.

32. Limitation of Liability

To the maximum extent permitted by law, Jobnest is not liable for indirect, incidental, consequential or special losses arising from employer decisions, rejection, failure to obtain employment, employer misconduct, visa or work-permit refusal, vacancy cancellation, employer closure, contract, salary or workplace disputes, third-party organisations or systems, unauthorised third-party actions or events beyond reasonable control. Nothing excludes liability that cannot lawfully be excluded.

33. Candidate Acknowledgement

• I understand that any payment is a service/application fee, not payment for a guaranteed job.
• I understand that Jobnest does not guarantee an interview, selection, employment, visa or work permit.
• I authorise Jobnest to submit my CV and relevant information to the selected vacancy's employer or authorised recipient.
• I consent to personal-data processing under the Privacy Policy and applicable law.
• I understand information may be transferred outside Sri Lanka where necessary.
• I understand Jobnest cannot control an employer's processing after lawful transfer.
• I confirm that my information and documents are truthful and accurate.
• I understand photographs and self-introduction videos are optional unless specifically required.
• I have read and agree to these Terms & Conditions and the Privacy Policy.

34. Complaints and Disputes

Candidates may contact Jobnest regarding payment issues, technical problems, account security, privacy concerns, suspicious vacancies, unauthorised data use or submission problems. Jobnest will publish official complaint contact information. Nothing prevents a complaint to an appropriate authority.

35. Changes to These Terms

Jobnest may update these Terms. Material changes may be notified through the website, application, email or other reasonable means. Revised Terms take effect on the stated date, subject to law. Continued use may constitute acceptance where legally permissible.

36. Governing Law

These Terms are governed by Sri Lankan law, subject to mandatory rights and protections. Disputes will be handled through competent Sri Lankan courts or legally recognised mechanisms unless law requires otherwise.

37. Entire Agreement

These Terms, the Privacy Policy, Cookie Policy, Refund Policy and specific service terms displayed before purchase constitute the agreement. Mandatory legal requirements prevail in any conflict.